[quote] I'm sure it's not a USB issue as the mouse and tablet are both working OK.most odd.[/quote] I am not an expert on PCs, and unfortunately cannot say anything useful from my own knowledge. But I do know from experience that it might be something to do with USB, even though other devices are working. So don't rule that out yet, sorry. You know, if I had invented Windows I would not be rich like Bill Gates. I would have been so ashamed of the poor quality of my product that I would not have unleashed it on the public! I have found an old help article from a computer magazine (april 2006). This article was prompted by a question about mass storage devices, but it is actually about USB problems.

The following driver/install by Colorvision notes that it IS vista compatible; but windows 7 64 doesn't recognize it as digitally signed when I connect it to my PC and the driver is installed. You may find your Spyder2 driver at C: Program Files (x86) Colorvision Spyder2 Driver or some other similar location.

I have copied all the bits that look possibly relevant. You might like to do a Google search too of course.

THIS NEXT PARAGRAPH ADDED AFTER COPYING THE TEXT; gosh, I did not realise it was going to be so complicated! I do not understand all of that myself, and when it comes to changing registry entries you are advised to be very careful, and back up your registry before you change anything. So, I do not know if this will help, or if it is simply too obtuse and intimidating to use.

In any case, I am quoting a magazine (Computer Shopper) and provide no guarantees of success. I think in your shoes I would contact the company that makes Spyder for advice. Or buy a Mac. The latter is what I am planning to do when I can. I have been suffering Windows for too many years.

I think using Windows is like driving a car in the 1920's; If you are not a roadside mechanic you should use a horse! The following is the quote, and I very much hope it will at least be enlightening!

------ There are several issues with USB mass storage devices. You will usually find a device is recognised fine until you plug in another mass storage device. After that, neither device is recognised.

Such problems are due to messed-up drivers. Download Naat Apni Rehmat K Samandar Mein Utar Jaane De. In some cases, the problem may be a hardware problem with that particular device. It is always worth checking it is recognised and works correctly in another computer. Sometimes the device is properly recognised in Device Manager but does not appear in Explorer. The most common cause is a conflict with a mapped network drive letter. When Windows [I hope you are using windows and this is relevant!] allocates drive letters to removable devices, it does not check to see if the letter is already in use for a network drive.. External hubs can cause problems and are best not used for mass storage devices such as external hard disks or flash drives.

It is important you are using the latest USB drivers for your operating system. Windows XP [Xtremely Poor] originally came without built in support for USB2, so you will need to install at least Service Pack 1. Bla bla.[later update packs have more USB fixes]. Once you have upgraded Windows, check you have the latest drivers for your motherboard's chipset. Loading certain chipset drivers before loading XPs SP1 is known to cause problems.

When you upgrade Windows drivers through Windows Update, it will not replace vendor-specific drivers. This may cause problems if you have loaded USB2 drivers that vendors may have provided before the official. [this does not seem relevant 'cos Spyder 2 is quite recent, and I use it too]. To clear driver issues where the USB device used to be recognised but now works only in other computers, you should remove all USB drivers from Device Manager, disconnect all USB devices and then reboot. To make sure you have completely removed all USB drivers, you will need to remove the hidden devices in Device Manager. First, set up Device Mnagaer so it shows all hidden devices and details of devices that are installed but not currently attached to the computer. Start a command prompt [start >run, then type in 'cmd' without the ' marks] and run the following commands set DEVMGR_SHOW_DETAILS=1 [press RETURN] set DEVMGR_SHOW_NONPRESENT_DEVICES=1 [press RETURN] start devmgmt.msc [press RETURN] [cmd is CaSe sEnsiTIve] This sets up and opens Device Manager.

You will still need to click the View menu item and choose 'Show hidden devices' to see entries for devices that have been installed before but are not currently connected. These will appear as grey icons as above. Double clik the entries for disk drives, Other devices, and Universal Serial Bus controllers. Whnever you encounter a grey icon, right click it and choose Uninstall from the menu. Finally remove Registry entries that refer to vendor ID (VID) from HKey_Local_Machine, System, CurrentControlSet, Enum, USB. Those you need will be redetected when Windows restarts and you insert your USB devices. If you use a USB keyboard or mouse, do not remove the VID entries for these devices.

Doing so could prevent Windows starting properly. If you can't delete a key, you may need to change its permission by right clicking on it and choosing Permissions.

Highlight Everyone and select Full Control in the Permissions section. Click Apply and then OK. When you reboot the computer, your devices should be recognised correctly. ----------------- Phew!

You know it has only just occurred to me that on 4 occasions that I remember, my Windows Xtremely Poor has 'forgotten' how to detect specific external hard drives, which lead to all sorts of aggro. I hate Windows. I very much hope this helps, or at least makes you feel you are not suffering alone!

Quote: I'm sure it's not a USB issue as the mouse and tablet are both working OK.most odd. I am not an expert on PCs, and unfortunately cannot say anything useful from my own knowledge. But I do know from experience that it might be something to do with USB, even though other devices are working. So don't rule that out yet, sorry.

You know, if I had invented Windows I would not be rich like Bill Gates. I would have been so ashamed of the poor quality of my product that I would not have unleashed it on the public! I have found an old help article from a computer magazine (april 2006). This article was prompted by a question about mass storage devices, but it is actually about USB problems. I have copied all the bits that look possibly relevant. You might like to do a Google search too of course. THIS NEXT PARAGRAPH ADDED AFTER COPYING THE TEXT; gosh, I did not realise it was going to be so complicated!

I do not understand all of that myself, and when it comes to changing registry entries you are advised to be very careful, and back up your registry before you change anything. So, I do not know if this will help, or if it is simply too obtuse and intimidating to use. In any case, I am quoting a magazine (Computer Shopper) and provide no guarantees of success. I think in your shoes I would contact the company that makes Spyder for advice.

Or buy a Mac. The latter is what I am planning to do when I can. I have been suffering Windows for too many years. I think using Windows is like driving a car in the 1920's; If you are not a roadside mechanic you should use a horse!

The following is the quote, and I very much hope it will at least be enlightening! ------ There are several issues with USB mass storage devices. You will usually find a device is recognised fine until you plug in another mass storage device. After that, neither device is recognised.

Such problems are due to messed-up drivers. In some cases, the problem may be a hardware problem with that particular device. It is always worth checking it is recognised and works correctly in another computer. Sometimes the device is properly recognised in Device Manager but does not appear in Explorer. The most common cause is a conflict with a mapped network drive letter.

When Windows [I hope you are using windows and this is relevant!] allocates drive letters to removable devices, it does not check to see if the letter is already in use for a network drive.. External hubs can cause problems and are best not used for mass storage devices such as external hard disks or flash drives. It is important you are using the latest USB drivers for your operating system. Windows XP [Xtremely Poor] originally came without built in support for USB2, so you will need to install at least Service Pack 1. Bla bla.[later update packs have more USB fixes]. Once you have upgraded Windows, check you have the latest drivers for your motherboard's chipset. Loading certain chipset drivers before loading XPs SP1 is known to cause problems.

When you upgrade Windows drivers through Windows Update, it will not replace vendor-specific drivers. This may cause problems if you have loaded USB2 drivers that vendors may have provided before the official. [this does not seem relevant 'cos Spyder 2 is quite recent, and I use it too]. To clear driver issues where the USB device used to be recognised but now works only in other computers, you should remove all USB drivers from Device Manager, disconnect all USB devices and then reboot. To make sure you have completely removed all USB drivers, you will need to remove the hidden devices in Device Manager. First, set up Device Mnagaer so it shows all hidden devices and details of devices that are installed but not currently attached to the computer. Start a command prompt [start >run, then type in 'cmd' without the ' marks] and run the following commands set DEVMGR_SHOW_DETAILS=1 [press RETURN] set DEVMGR_SHOW_NONPRESENT_DEVICES=1 [press RETURN] start devmgmt.msc [press RETURN] [cmd is CaSe sEnsiTIve] This sets up and opens Device Manager.

You will still need to click the View menu item and choose 'Show hidden devices' to see entries for devices that have been installed before but are not currently connected. These will appear as grey icons as above. Double clik the entries for disk drives, Other devices, and Universal Serial Bus controllers. Whnever you encounter a grey icon, right click it and choose Uninstall from the menu. Finally remove Registry entries that refer to vendor ID (VID) from HKey_Local_Machine, System, CurrentControlSet, Enum, USB.

Those you need will be redetected when Windows restarts and you insert your USB devices. If you use a USB keyboard or mouse, do not remove the VID entries for these devices.

Doing so could prevent Windows starting properly. If you can't delete a key, you may need to change its permission by right clicking on it and choosing Permissions. Highlight Everyone and select Full Control in the Permissions section. Click Apply and then OK. When you reboot the computer, your devices should be recognised correctly. ----------------- Phew!

You know it has only just occurred to me that on 4 occasions that I remember, my Windows Xtremely Poor has 'forgotten' how to detect specific external hard drives, which lead to all sorts of aggro. I hate Windows. I very much hope this helps, or at least makes you feel you are not suffering alone! [quote]Hey everyone, I finally got everything sorted out.

I'll post the procedure that I followed in case it helps anyone else. I'm using XP+SP2. (1) Downloaded 2.3.4 update from This link was provided to me by the tech support operator who responded to my ticket. Despite following geepondy's helpful instructions, I still couldn't find the update on any part of their main site (public or behind registration).

Further, I didn't get the 'userguide' error that others have talked about. This leads me to believe that the file at the above link may be newer than the one that others downloaded previously.

Don't hold me to that, though. (2) Removed the last version of spyder2express that I had installed (2.2) and uninstalled the spyder2 hardware via Device Manager.

(3) Installed 2.3.4. (4) Reconnected the spyder2 hardware. Went through the 'New Hardware' wizard. I chose to manually select the driver (though there was only one listed anyway), rather than trying to find it on the web, get it off a CD, or allow the wizard to install it automatically. I don't know if this made a difference.but I did find that when I installed the spyder2 driver off Colorvision's website rather than going through the 'New Hardware' wizard, I got an error when I launched the spyder2express program saying that my sensor could not be detected. This resulted in me having to reinstall the software and hardware (but this time using the standard driver listed by the wizard).

At no stage did I receive the error about which geepondy wrote. After all that, the spyder finally decided to work and I'm now sitting in front of a nicely calibrated monitor. I hope all that is of assistance to someone! [/quote] Found this.might be of help:) Adrian. Quote:Hey everyone, I finally got everything sorted out. I'll post the procedure that I followed in case it helps anyone else. I'm using XP+SP2.

(1) Downloaded 2.3.4 update from This link was provided to me by the tech support operator who responded to my ticket. Despite following geepondy's helpful instructions, I still couldn't find the update on any part of their main site (public or behind registration). Further, I didn't get the 'userguide' error that others have talked about. This leads me to believe that the file at the above link may be newer than the one that others downloaded previously.

Don't hold me to that, though. (2) Removed the last version of spyder2express that I had installed (2.2) and uninstalled the spyder2 hardware via Device Manager. (3) Installed 2.3.4.

(4) Reconnected the spyder2 hardware. Went through the 'New Hardware' wizard. I chose to manually select the driver (though there was only one listed anyway), rather than trying to find it on the web, get it off a CD, or allow the wizard to install it automatically.

Manual Roland Cube 20x Amplifier Reviews. I don't know if this made a difference.but I did find that when I installed the spyder2 driver off Colorvision's website rather than going through the 'New Hardware' wizard, I got an error when I launched the spyder2express program saying that my sensor could not be detected. This resulted in me having to reinstall the software and hardware (but this time using the standard driver listed by the wizard). At no stage did I receive the error about which geepondy wrote.

After all that, the spyder finally decided to work and I'm now sitting in front of a nicely calibrated monitor. I hope all that is of assistance to someone! Found this.might be of help Adrian.

I can tell you what I am using- Spyder 2 Pro with (Downloaded) Spyder2express 2.3 software. I am currently successfully using on- Windows-XP Prof (32 bit-Desktop & HP Monitor), Windows-7 Home Premium (64-bit Desktop & Dell U2713HM), Windows-8.1 (64-bitDell XPS17 Laptop) Always worked well to my satisfaction. My only one hiccup was a new Nvidia graphics card on the XP desktop that kept reverting to its preferred monitor profile. Fixed that be resetting options for the Nvidia card. If you are looking to buy 2nd-hand a working calibrator with updated software should be OK.